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About COA >> Quality Enhancement Plan (QEP)

Quality Enhancement Plan (QEP)

A QEP is a five year plan designed by an academic institution to focus the entire college on improving a single facet of student learning.

Quality Enhancement Plan.pdf

Why does COA have a QEP?

This is part of a strategic approach to educating students in northeastern North Carolina. Also, a Quality Enhancement Plan is required for reaffirmation of accreditation by the Southern Association of Colleges and Schools (SACS). More importantly, it allows COA to devote a focused effort on improving a single facet of student learning.

Who is involved?

Our QEP development process must involve faculty, staff and students and should involve those in our community who are interested in improving student learning at COA. If you want to get more involved, please contact Chris Perry at christopher_perry@albemarle.edu.

What is COA’s topic?

Problem Solving.

Why is Problem Solving Important?

  • We face problems that need to be solved every day
  • Problem solving helps you achieve your goals
  • 93% of nationwide employers value critical thinking and problem solving more than which degree you earn


Defining Problem Solving

“Problem solving is the process of designing, evaluating, and implementing a strategy to answer an open-ended question or achieve a desired goal.” (Association of American Colleges & Universities)

Goal of COA’s Quality Enhancement Plan

COA’s QEP Vision: COA’s QEP will develop each student's ability to solve problems enhancing their success in college, career, and community.

  • Goal 1: To help our students value problem solving
    • Learning Outcome 1: Students will define problems.
    • Learning Outcome 2: Students will identify multiple strategies to solve problems.
  • Goal 2: To improve our students’ ability to solve problems
    • Learning Outcome 3: Students will identify multiple solutions to problems.
    • Learning Outcome 4: Students will implement solutions to problems.
  • Goal 3: To help our students feel empowered to solve problems
    • Learning Outcome 5: Students will evaluate the effectiveness of solutions.
    • Learning Outcome 6: Students will reflect on their process to solve problems.

QEP Strategies
  • All COA faculty and staff will attend professional development classes that will strengthen our abilities to teach problem solving skills.
  • Student orientations and advising are being revised to highlight the problem solving students are already doing.
  • Classes throughout the curriculum are being revised to provide students with opportunities to solve relevant, ill-defined problems.


Where are we in the process?

The QEP committee is currently putting the finishing touches on the QEP document to be submitted to SACS in September. The SACS on site team will visit COA in late October to review the plan with the college. In order to prepare for this meeting, COA is beginning its wide sweeping marketing campaign to inform everyone about our focus on problem solving.


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