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Student Consumer Information

State Authorization

State authorization deals with the legal requirements for a college to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act (HEOA) of 2008.

“HEOA 600.9 (c). If an institution is offering postsecondary education through distance or correspondence education to students in a state in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary [of Education] the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002).”

At this time College of The Albemarle (COA) is authorized to offer Distance Learning classes to residents in the following states:

*Ohio: exemption letter on file in Distance Education programs office — cannot offer any on-ground components (e.g. clinical, practicum, internship, externship, etc.)

**Washington: cannot offer any on-ground components (e.g. clinical, practicum, internship, externship, etc.)

Disclosure of Consumer Information: Your Right to Know

COA is committed to providing students, their families and the campus community full disclosure of all consumer information as required by state and federal regulations. These laws are intended to satisfy your right to know and help you make fully informed choices regarding the institution you elect to attend.

Consumer and disclosure information relating to current degrees and programs offered by the college, accreditation information, credit transfer policies, and lists of faculty and administrative personnel can all be found in the current catalog.

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Questions? Please contact the Office of Admissions at 252-335-0821 ext. 2220.

If you have any concerns, the procedures to file a complaint are listed on page 33 of the current catalog.

These instructions are specifically for submitting unresolved complaints to our regional accreditation agency.

The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) expects individuals to attempt to resolve complaints against COA through all means available to the complainant, including following the college’s own procedures, before submitting a complaint to the Commission. Therefore, the Commission’s usual practice is to not consider a complaint that is currently in administrative proceedings, institutional proceedings or litigation. However, if there’s substantial, credible evidence that indicates systemic problems with an accredited institution, the Commission may, at its discretion, choose to proceed with the review.

In order to be considered, a formal complaint must be submitted in writing using the Commission’s Complaint Policy and Form. Please mail two signed copies to:

President
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Ln
Decatur, GA 30033-4097

The Commission will not consider complaints that are:

  • Not in writing.
  • Sent on behalf of another individual or forwarded to the Commission.
  • Sent anonymously, electronically or through facsimile transmission.
We place the highest priority on your safety, and rely on community members to share our commitment and actively participate in creating a safe and secure living, learning and working environment. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), our Annual Crime Statistics report includes data for the previous three years concerning reported crimes that occurred on or around the campus. Please visit our campus safety and security page for crime statistics and other campus safety information. To speak with a security representative, please contact the security department.

Drug Free Schools and Campuses Act of 1989

The Drug Free Schools and Campuses Act of 1989 requires that all students be notified annually of our school’s Alcohol and Controlled Substance Use Policy and Drug Free Workplace Policy.

The Family Education Rights and Privacy Act of 1974 (FERPA), and regulations following the Act, set requirements designed to protect the privacy of students’ college or university records. COA has incorporated FERPA into our student records administration policies. Visit the Federal Department of Education for the complete FERPA policy. For more information, or to obtain a copy of the Student Records Confidentiality and Release policy, please contact the Registrar at 252-335-0821 ext. 2252.
In compliance with the Equity in Athletics Disclosure Act (EADA), our Athletics Department reports required information to the Office of Postsecondary Education as well as to prospective students and parents. This information includes athletic graduation rates, the number of male and female athletes on campus, the expenses and athletic aid spent on each sport, recruiting expenses, annual revenue and salaries for all coaches. Data on athletic program participation rates and financial support can be found at ope.ed.gov/athletics.
Graduation rates for full-time, first-time undergraduates are available by searching for “College of The Albemarle” on the National Center for Educational Statistics College Navigator. The information is also displayed by gender and ethnicity.For degree completion and graduation rates, please contact the Office of Institutional Effectiveness and Advancement at 252-335-0821 ext. 2387.
Consumer disclosure information relating to financial aid includes:

  • Cost of attendance.
  • Description of need and non-need aid types.
  • Application procedures and processes.
  • Student eligibility requirements.
  • Student rights and responsibilities.
  • Criteria for selection of recipients and awarding funds.
  • Disbursement information.
  • Refund and repayment policies.
  • Satisfactory academic progress policy for financial aid.
  • Appeal procedures.
  • Financial aid availability for students abroad.
  • VA/military benefits.

For more information, please contact the Financial Aid Office at 252-335-0821 ext. 2355.

While the college doesn’t require immunization and medical records for domestic students, the Health Science programs do require vaccinations and immunization records. Please see the Health Science section of the handbook for details. For more information about the Health Science programs’ vaccination and medical records policies, please contact the Health Science Admissions and Retention Coordinator at 252-335-0821 ext. 2304.
Textbook information (ISBN, price, etc.) can be found on the campus bookstore’s website. Contact the bookstore at 252-335-0821 ext. 2377.
Information about tuition and fees, including a net price calculator, can be found on our tuition and fees page.
Users of COA’s network are prohibited from using P2P programs. Sharing of copyrighted material through this or any other technology, including network file sharing, web applications or any other means, is strictly prohibited. For information on P2P file sharing, please contact the Management Information Systems (MIS) office at 252-335-0821 ext. 2301.
The college has identified specific goals for your achievement and standards of measuring your success. These goals indicate the extent to which students have progressed through their college education and successfully completed their degrees, transferred to another institution, passed a licensure exam, met general education outcomes and other measures of student achievement. For more information, please see the Student Outcomes Report.
For more information about tax credits, deductions and savings plans to help you with your educational expenses, please see Tax Benefits for Education.

To file a complaint concerning a postsecondary institution offering degree programs in North Carolina, please fill out and email the student complaint form to studentcomplaint@northcarolina.edu. You may also send by mail to the address listed on the form: attention Terrence Scarborough, Director for Licensure, at the University of North Carolina General Administration. Complaints concerning any of the 58 North Carolina Community colleges can also be submitted directly to Dr. Lisa M. Chapman, Senior Vice President, Programs and Student Services/Chief Academic Officer:

North Carolina Community College System
Dr. Lisa M. Chapman
5016 Mail Service Center
Raleigh, NC 27699-5016

919-807-7096
919-807-7173
chapmanl@nccommunitycolleges.edu

Contact

  • Peck, Dr. Susan

  • Coordinator, Distance Education Programs

  • Elizabeth City Campus: B 209

  • 252-335-0821 ext. 2219