Hospitality Leadership Certification
Take advantage of the internships, job shadowing and full-time positions available in the service industry right now.
College of The Albemarle’s (COA) Workforce Development and Career Readiness (WDCR) offer Hospitality Leadership Certification.
Browse Hospitality Class Schedules
Required Classes
A hospitality/tourism career begins with these essential classes:
Hospitality Customer Service
- Communication skills
- Problem solving
- Teamwork
Basic Computer Skills
- Data entry
- Microsoft Word™
- Keyboarding
Regional Ambassador
A hospitality/tourism career begins with these essential classes:
Learn About COA’s Regional Ambassador Class (YouTube video)
- Getting to know the Outer Banks and the seven-county region
- Understanding the tourism industry
Career Readiness
- Prepare for a service career
- Interviews, resumes and applications
Leadership Management
- Management leadership skills
Bonus Class
Reservations Specialist
- Understanding diversity
- Professional image
- Handling guests’ complaints
- Overview of reservation software
- Tenancy laws
- Vacation rental act