College of The Albemarle (COA)
COA is committed to providing students, their families and the campus community full disclosure of consumer information.
Financial Assistance Information
- Cost of attendance
- Description of need and non-need aid types
- Application procedures and processes
- Student eligibility requirements
- Student rights and responsibilities
- Criteria for selection of recipients and awarding funds
- Disbursement information
- Refund and repayment policies
- Satisfactory academic progress policy for financial aid
- Appeal procedures
- Financial aid availability for students abroad
- VA/military benefits
For more information, please contact the Financial Aid Office at 252-335-0821 ext. 2355.
Student Complaint Procedures
Please submit complaints through COA’s Student Complaint Form.
North Carolina Community College (NCCC) System
To file a complaint concerning a postsecondary institution offering degree programs in North Carolina, read the complaint policy and print out and complete the NCCC Student Complaint Form (PDF) and submit the complaint to:
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Rd
Chapel Hill, NC 27515-2688
For more information, send an email to: email@example.com.
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
The SACSCOC expects individuals to attempt to resolve complaints against COA through all means available to the complainant, including following the college’s own procedures, before submitting a complaint to the Commission. Therefore, the Commission’s usual practice is to not consider a complaint that is currently in administrative proceedings, institutional proceedings or litigation. However, if there’s substantial, credible evidence that indicates systemic problems with an accredited institution, the Commission may, at its discretion, choose to proceed with the review.
In order to be considered, a formal complaint must be submitted in writing using the Commission’s Complaint Policy and Form. Please mail two signed copies to:
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Ln
Decatur, Georgia 30033-4097
The Commission will not consider complaints that are:
- Not in writing
- Sent on behalf of another individual or forwarded to the Commission
- Sent anonymously, electronically or through facsimile transmission
Other Institutional Requirements
Financial Aid Office
PO Box 2327
1208 N. Road St
Elizabeth City, NC 27906-2327
252-335-0821 ext. 2355
Fall and Spring Semester
Monday – Friday: 8 a.m. – 4:30 p.m.
Monday – Thursday: 8 a.m. – 5 p.m.
Office hours may be extended during registration.
“HEOA 600.9 (c). If an institution is offering postsecondary education through distance or correspondence education to students in a state in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary [of Education] the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002).”
At this time, COA is not authorized to offer Distance Learning classes to residents outside the state of North Carolina.
Equity in Student Athletics
Consumer and disclosure information relating to current degrees and programs offered by the college, accreditation information, credit transfer policies, and lists of faculty and administrative personnel can all be found in the Academic Catalog.
View our complete At-A-Glance Consumer Information Disclosures.
Campus Security and Safety
Family Educational Rights and Privacy Act (FERPA)
Gainful Employment Disclosures
Vice President of Student Success and Enrollment Management
COA – Elizabeth City: AE 121
252-335-0821 ext. 2251