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Medical Office Administration

campus entrance

Program Overview

College of The Albemarle’s (COA) Medical Office Administration program will teach you the administrative and support skills needed for employment in the medical industry.

Course work includes:

  • Medical terminology
  • Information systems
  • Office management
  • Medical coding
  • Billing and insurance
  • Legal and ethical issues

Work-Based Learning (WBL)

WBL offers the opportunity to work for an employer in a position directly related to your program of study, earning you real-world experience by applying course instruction in an actual workplace setting.

Student Learning Outcomes

Upon completion of the program, students will:

  1. Utilize appropriate technology relevant to a healthcare environment to complete basic administrative tasks
  2. Manage administrative projects in the healthcare environment while communicating effectively in oral and written formats
  3. Demonstrate knowledge and show the ability to apply that knowledge in major healthcare administrative
    tasks such as scheduling, billing and coding


Employment opportunities include administrative positions with:

  • Medical and dental offices
  • Hospitals
  • Insurance companies
  • Laboratories
  • Medical supply companies

Visit the Bureau of Labor Statistics website to read the occupational outlook handbooks for information about medical office administration careers:

Medical Assistants

Medical Transcriptionists

Medical Records and Health Information Technicians

Curriculum Guides

Associate in Applied Science in Medical Office Administration Curriculum Guide (PDF)

Patient Representative Certificate Curriculum Guide (PDF)


New or Interested Students Contact:

Rebecca Walker
Associate Professor/Program Coordinator, Medical Assisting
COA – Elizabeth City: OC 101
252-335-0821 ext. 2307
[email protected]

Current / Returning Students Spring 2024 Contact:

Sharon Brown
Chair, Business, Computer Technology and Information Systems Department; Associate Professor, Computer Technology and Information Systems
COA – Elizabeth City: FC 217
252-335-0821 ext. 2303
[email protected]