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Disability Support Services

Disability Support Services

The mission of College of The Albemarle’s (COA) Disability Support Services (DSS) is to adapt the school’s general services to the specialized individual needs of persons with disabilities, and provide equal access to all programs and facilities.

Consistent with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, COA is committed to equality of educational opportunities and ensures that no qualified person shall by reason of a disability be denied access to, participation in, or the benefits of any program or activity operated by the college. Each qualified person will receive reasonable accommodations to ensure equal access to educational opportunities, programs and activities.

Requests and Appeals

You may request reasonable accommodations by registering with your campus DSS representative. Please complete a request for accommodations form and submit documentation of the disability (as defined by the ADA and Section 504) by a qualified professional. Please allow a reasonable amount of time (about four weeks) for some accommodations to be implemented.

If you need accommodations for class, please submit your request four weeks in advance. Requests made after four weeks will be accommodated to the best of our ability.

Requests for accommodation without documentation will be kept on file for one year. If you enroll after a year or more, you’ll need to submit a new request and in some cases provide updated documentation.

Documentation should include:

  • A current diagnostic statement identifying your disability
  • The date of the current diagnostic evaluation
  • The date of the original diagnosis
  • A description of the diagnostic criteria and/or the diagnostic test used
  • A description of the current functional impact
  • All treatments, medications, assistive devices and services currently prescribed or in use
  • The credentials of the diagnosing professional
  • A description of expected progression or stability of the impact of your disability over time
  • Professional recommendations regarding accommodations and services

During this process you and your support representative will develop an accommodation plan based on your documentation and specific needs, and educational accommodation notices will be provided for you. You’ll be responsible for notifying instructors of your desire to use these accommodations.

Download Request Form

For more information about various types of disabilities, please select from the following:

  • Learning disabilities (LD)
  • Medical/mobility/sensory impairments
  • Psychiatric/psychological disorders
  • Attention deficit/hyperactivity disorders

Dual Enrolled High School Students

The requirements and procedures relating to disability services differ between public schools (K – 12) and colleges. The DSS coordinator, student, parent, and high school 504 coordinator or Individualized Education Program (IEP) chair will develop an educational accommodation plan based on sufficient documentation and individual needs. Educational accommodation notices will inform instructors of the appropriate accommodation for each student.

High School and Postsecondary Disability Services Compared

Release of Confidential Information

Please provide the release of confidential information form to any doctors, schools or agencies that need to release information.

Release of Confidential Information

If you feel that you’ve received an improper accommodation or unfair treatment regarding your disability, you or your instructor should first informally discuss the problem with your campus DSS representative, who may then schedule a meeting with the individuals involved to resolve the concern.

If the issue is not resolved to your satisfaction, a formal appeal may be submitted in writing to the vice president of Student Success and Enrollment Management (or designee). In order to ensure a prompt resolution, the appeal must be submitted as soon as possible and no later than 10 college working days after the alleged improper treatment occurred. The appeal will need to be dated, signed and include the following:

  • A detailed description of the alleged improper treatment
  • An identification of the person, policy, or procedure against whom or what the appeal is filed
  • An explanation of the steps taken to resolve the issue at an informal level
  • A description of the instructor’s or student’s idea of a satisfactory resolution

The DSS committee will hear the concern, determine a resolution and provide written notification of the findings and resolution to all involved parties within three college working days.

You may make a written appeal to the vice president of Student Success and Enrollment Management within five college working days of receiving the resolution from the DSS committee. The vice president’s decision will be final.

DSS is here to help you access COA’s educational opportunities, programs and activities, and we welcome your questions and feedback. Feel free to stop by our offices or call to schedule an appointment.


  • Zielger, Brandi

  • Disability Services Coordinator

  • COA – Elizabeth City: AE 143

  • 252-335-0821 ext. 2277